SkillsFuture Singapore (SSG)
Full Time and Part Time
At the end of the course, participants will be able to learn the following:
LU1 : Importance of Being Customer Centric
LU2 : Methods to Identify Customers’ Needs and Preferences
LU3 : Communicate Effectively with Customers
LU4 : Manage Customer Data
LU5 : Monitor Customer Satisfaction
Maintain effective regular
communication with
customers, collect and
check customer information
with existing records.