SkillsFuture Singapore (SSG)

"The objective of this course is to equip participants with the necessary skills to:
*manage and engage more effectively through active listening and empathetic speaking at the workplace
*enhance audience-centric communication through effective interpersonal communication
*identify communication barriers and how to overcome them"

A professional must be equipped with the relevant knowledge and skills to be professional, progressive and competent at the workplace, and one such skill is the ability to interact with other people. This can be achieved through the practice of effective interpersonal communication, which includes active listening and empathetic speaking. It is essential to be able to properly relate to others by accurately receiving and interpreting messages in order to respond appropriately and tactfully. Strong interpersonal communication skills will enhance the customer experience, lead to greater collaboration and productivity, and create a more dynamic work environment.

Diploma in any discipline